Privacy Policy
Effective date: March 28, 2026
Overview
Smash Plumbing respects your privacy and is committed to protecting the information you provide when using our web application, website, and related services. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it.
Information We Collect
We may collect account information, contact details, company information, job and work order details, attachments, billing information, service activity records, device or browser details, and other information you submit while using the application.
How We Use Information
We use collected information to provide access to the application, manage accounts, support job operations, process payments, improve platform performance, respond to support requests, maintain security, and comply with legal obligations.
Data Sharing
We do not sell, rent, or share customer data with third parties for their marketing purposes. We only use your information to operate and support the application, process requested services, maintain security, or comply with applicable law.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No system can guarantee absolute security, but we work to protect data appropriately for a business application.
Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain business records, resolve disputes, enforce agreements, and satisfy legal or operational requirements.
Your Choices
You may contact us to request updates to account information or to ask questions about your data. Access to certain information may be limited where retention is required for operational, contractual, or legal reasons.
Policy Updates
We may update this Privacy Policy from time to time. Continued use of the application after updates become effective constitutes acceptance of the revised policy.